Cancellation and Rescheduling Policy: We understand that emergencies and circumstances beyond your control may arise. However, we ask that you provide us with at least 48 hours' notice if you need to cancel or reschedule your appointment. Failure to provide notice will result in a fee of up to 50% of the service cost.
Booking deposit not included.
Late Arrival Policy: We aim to provide our clients with the best experience possible. To ensure that all clients receive their full appointment time, if you arrive late, please understand that your appointment will still need to end at the originally scheduled time. Late arrivals of 15 minutes or more may be asked to reschedule their appointment and may be charged a late fee.
Refund and Exchange Policy: We strive to ensure that all of our clients are satisfied with the services they receive. However, due to the nature of our services, we do not offer refunds. In the event that you are not satisfied with the outcome of your service, please contact us within 48 hours and we will do our best to resolve the issue. An exchange may be provided when appropriate.
Consent and Health Form: Before any lash service is provided, all clients are required to fill out a consent and health form. This form helps us to ensure that we are providing a safe and appropriate service for your specific needs. Please be sure to notify us of any allergies, medical conditions, or medications you are taking that may affect the service.
Pricing and Payment Policy: Our pricing reflects the experience and training of our lash technicians as well as the quality of products used. We accept cash and credit cards as payment methods. Payment is due at the time of service.
Please note that these policies are subject to change and may vary by lash salon. It is important to review and understand the policies prior to scheduling your lash service.